6 Most Important Customer Service KPIs
You need to set up definite goals to measure customer satisfaction successfully. In this article, you will find all the most important KPIs for customer service and how to evaluate them.
You need to set up definite goals to measure customer satisfaction successfully. In this article, you will find all the most important KPIs for customer service and how to evaluate them.
Summer may be over, but the heat is just getting started! We’ve got new features waiting for you in Lab24, offering more thorough analysis and extra insights into your customers. Are you ready?
Social media DO NOT provide extensive hashtag analytics; you need an external tool! Check our list of the best tools to monitor hashtag performance.
There are 2 main ways you can follow hashtags on TikTok. This article will explain how to use both methods. Which one is better? Read the article!
Is Brand24 a good alternative to Sprout Social? How to save some budget on a social listening tool? All answers inside this article.