Web and social media monitoring tool like Brand24 is a data-gathering tool. It processes news sites, websites, blogs, social media platforms and discussion forums to find mentions of your keywords. It means that a social media monitoring tool like Brand24 analyzes and collects millions of bits of data. There’s plenty of data inside a social […]
Social media fails can seriously hurt your business, but you CAN avoid them and protect your company! Make sure you're not making these 12 mistakes, a.k.a. THE DIRTY DOZEN.
Getting a bad review online is unavoidable. The key is to find it and take control of it before it’s shared and all your customers see it. Here’s how!
Satoria Group uses social media monitoring to manage their online reputation and acquire customer leads. Learn more inside!
Another strategy to boost customer engagement? Showing your brand personality. Build relationships by letting your customers get to know YOU.