7 Proven Ways to Improve Customer Satisfaction with Website Feedback
Website feedback may improve your customer satisfaction. You just need to follow some rules.
Website feedback may improve your customer satisfaction. You just need to follow some rules.
The following case study is a prime example of how to combine online and offline engagement during an event and consequently increase the number of attendees and the reach of a particular event.
Testing all tools that are available on the market may take you to much time. This is why we prepared a list of tools that will help you grow your business in online environment. All of them are approved and recommended by Brand24.
Today, UK General Elections is one of the most trending topic in the Internet. Voters still have few more hours to visit their polling stations and cast their votes. We try to predict the result basing on data from social media monitoring.
75% of U.S. customers are satisfied when they get personalized gifts and offers. They are more loyal to companies that adjust their offer to individual preferences, even if it is related to less privacy. There is no doubt that personalization brings many benefits to your business and 94% of companies believe that it is critical to current and future success. However, only 6% admits to have a fixed personalization strategy. The Internet is full of data that you can leverage, don't miss the opportunity.