Blog / Chia

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Chia

Content Manager

Chia studied at the University of Michigan. She’s an excellent translator between English and Chinese, but also between experienced and beginning marketers. She created a series of videos for the Brand24 YouTube channel you may recall #ChiaExplains. That’s her job obviously. She was also the writer and host of the #SocialRecap series. Everything in English, although she does speak four languages!

All articles by Chia

Use Cases
Jan 18, 2024

How an Athletic Brand Preferred by Men Drove a 9% Q4 Revenue Increase With a Killer Marketing Campaign for Women

What does it take to create a killer marketing campaign that will increase your company's revenue and drive growth? Find out inside this case study on Nike!

Chia Lee
Digital Marketing
May 24, 2023

SMM NOW: Top News and Trends in Social Media and Digital Marketing (Vol. 1)

SMM NOW is our new recurring column that covers top news in social media and digital marketing trends, so YOU can stay up to date! Here's Vol. 1 (June 1, 2018)

Chia Lee

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Brand Image
May 19, 2023

8 ways to get customer feedback online

It’s so important to listen to your customers.... Negative feedback is just as important as positive feedback...

Chia Lee
Business Strategy
Feb 17, 2023

How the OCR Race (Obstacle Course Racing) Went Mainstream: Thank You, Social Media

OCR Obstacle Course Racing events are challenging. Wait, that’s an understatement (they’re also known as SufferFests). Why are they so popular? Social media.

Chia Lee
Business Strategy
Sep 8, 2022

Law Firm Marketing Tips in the Age of Social Media

As of 2017, 81% of the US population is on social media. Help your firm reach more potential clients with these law firm marketing tips for social media!

Chia Lee
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Popular articles by Chia

Brand Image
Mar 20, 2024

8 real life examples of good customer service in retail, from companies large and small

Chia Lee

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Guide to Brand Monitoring + TOOLS [2025 update]

6 Expert Tips to Master Brand Reputation Management

A Complete Guide to AI Social Media Analysis [2025]

How to See How Many Times a Hashtag Was Used on X (Twitter)

Start Social Listening!

Get the Brand24 trial and start social listening like a PRO.