Michał Jońca

Content Specialist and Social Listening Expert at Brand24

In the last few years, Michał has discovered his three professional interests: writing, brand management through media monitoring, and AI.

He successfully merged these interests in his role as a Content Writer at Brand24, where he feels like a fish in water!

Besides, he leads adventurous travels to the Caucasus & Middle East (occasionally) and enjoys trail running (daily).

His life motto is: always be curious.

8 Key Customer Engagement Metrics You Should Track in 2025

Customer engagement can improve your sales by 66%! All you need to do is implement these eight customer engagement metrics.

Searching for the best social media automation tools? You don't need to scroll further! Here are the only 6 you really need.

Discover the top SaaS tools of 2025 to boost your business! From project management to marketing automation, find the best tools for your needs.

Brand research is easier than you think! Follow our smart tips and complete it in less than 30 minutes (seriously)!

You don't have to search further! Check this list of top 10 market research tools for startups and grow your unicorn!

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