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One of the the things I get asked about the most is building relationships with customers. Since we aim to run Brand24 with transparency, I thought I’d share our internal guidelines for customer service. I’m sharing them in the same form as I would with our team. Usually I’d send it in an email to […]
Own your CEO reputation management and see how it benefits the business you run. Also, there's a piece of advice on how to hone your reputation.
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Another one from our Social Listening 101 series. This time, we discuss how social listening can be used to monitor and control your brand image.
Social media fails can seriously hurt your business, but you CAN avoid them and protect your company! Make sure you're not making these 12 mistakes, a.k.a. THE DIRTY DOZEN.
Satoria Group uses social media monitoring to manage their online reputation and acquire customer leads. Learn more inside!
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