Billboard Music Awards 2017: Analysis of the Buzz & Reactions
Billboard Music Awards 2017 generated a lot of online conversations. We used social media monitoring to have a closer look at them. Here's the analysis.
Netflix Announcing “The Witcher” TV Series: Analysis of the Online Buzz
It is happening. The Witcher is getting a TV series by Netflix! We have analyzed social media buzz connected to the news. Here is the data.
INTERVIEW: Monika Czaplicka on How to Win in a Social Media Crisis
In the case of a social media crisis, are you prepared? Get some professional tips on how to not just survive but WIN a social media crisis - straight from an expert!
⚡ Brand24 2.0: the Social Media Monitoring App is Here!
We've just updated our social media monitoring mobile app. Check out the new design and see how you can use the app to your benefit!
3 Times Brands Turned Bad Customer Experience in Viral Social Success and 1 Brand That Didn’t
Here are some examples of epic customer service that not only satisfied customer expectations but also went viral.