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Bad customer service is costing you money (and to be honest, quite a lot of it). Whether on Facebook or in real life, you can't afford making these mistakes when dealing with a customer.
Facebook Reactions rolled out yesterday, making feeds worldwide a lot more expressive. In the past, it was difficult to react to some posts, especially the ones where people were complaining, going on a rant, or talking about sad events. Most of us have probably found ourselves feeling awkward in such situations at some point – sometimes […]
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There’s no better way to finding new clients online then by showing yourself as someone capable of solving their problems. This is basically the central idea behind content marketing – addressing these problems in your content, you’ll be building a strong brand for yourself and proving that you’re a great problem-solver in the field. One […]
Inspired by the growing popularity of SaaS (Software as a Service) companies, we’ve decided to take a closer look at buzz around this type of solutions (which comes pretty handy given that the biggest & most awaited SaaS event of the year, SaaStr Annual begins today). For the purpose of this analysis, we’ve examined mentions from the […]
A Twitter party, otherwise known as a Twitter chat, is a live social media networking event where participants meet to talk about a certain theme or topic. Just like conventional parties, a Twitter party has a host, or a group of hosts. Those who join the party have to use a specific hashtag on their […]
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