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If you don't want to end up as “one of those users” - people who are annoying, obnoxious, or just plain clueless, don't break following social media rules.
Website feedback may improve your customer satisfaction. You just need to follow some rules.
Get the Brand24 trial and start social listening like a PRO.
The following case study is a prime example of how to combine online and offline engagement during an event and consequently increase the number of attendees and the reach of a particular event.
75% of U.S. customers are satisfied when they get personalized gifts and offers. They are more loyal to companies that adjust their offer to individual preferences, even if it is related to less privacy. There is no doubt that personalization brings many benefits to your business and 94% of companies believe that it is critical to current and future success. However, only 6% admits to have a fixed personalization strategy. The Internet is full of data that you can leverage, don't miss the opportunity.
It’s the little things that matter in life. People appreciate when others put even little time and effort to make them happy and satisfied. It is usually not about moving earth and heaven to meet someone else's expectation, but rather about showing that you care.
Get the Brand24 trial and start social listening like a PRO.
