Cambridge Analytica has put the spotlight on FB data security, resulting in changes sure to affect your Facebook advertising and Facebook marketing strategy.
Almost 50 percent of social media users expect a response from brands within an hour. Don't let poor social media customer service negatively affect your business.
April Fools is upon us! Find out the most successful and engaging April Fools’ marketing campaigns. We analyzed 6 companies to identify the King of Pranksters.
A community manager's toolkit consists of a wide variety of tools. Have a look at some of those we use and let us know what would be your additions to the list!
Just rolled out Live Customer Testimonials – a completely new quality in on-site testimonials. Now your website visitors can see real, clickable social media mentions of your customers praising your products online.