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Chia

Content Manager

Chia studied at the University of Michigan. She’s an excellent translator between English and Chinese, but also between experienced and beginning marketers. She created a series of videos for the Brand24 YouTube channel you may recall #ChiaExplains. That’s her job obviously. She was also the writer and host of the #SocialRecap series. Everything in English, although she does speak four languages!

All articles by Chia

How to Measure Brand Awareness? 8 Easy Tactics

There are a variety of ways to measure different aspects of brand awareness. In this article, you will find popular tactics that should work for most marketing teams.

#SocialRecap 16: How Alex Jones Inspired a Viral Twitter Block List, New Facebook Live Updates and MORE Social Media News!

This week in top social media news updates finds a viral Twitter "block list", new features in FB Live / IG / & other tools, and re-evaluates voice shopping. More news inside!

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#SocialRecap 15: Tech takes over & records get smashed in this week’s top 7 social media news updates

Catch up on the latest social media news updates, including voice tech & AR, Facebook & Twitter breaking records, plus a new merger to compete with microsoft!

8 real life examples of good customer service in retail, from companies large and small

Our 8 favorite examples of good customer service in retail - see how these companies are increasing customer loyalty and decreasing churn with great service!

How to Create a Hashtag That Will Trend?

A hashtag can be a powerful business marketing tool, but first you need to create one. Here's how to create a hashtag for your campaign in 11 easy steps!

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Start Social Listening!

Get the Brand24 trial and start social listening like a PRO.