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Brand24 and Instagram Analytics

Marta

Content Manager @ Brand24. An avid reader and amateur baker. Passionate about mountains, travelling and indie music.

Brand24 and Instagram analytics goes together like peanut butter and jelly, bacon and eggs or Aperol spritz and summertime. Brand24 is a social media listening tool, which main aim is to listen to all conversations online with your predefined keywords. Instagram is one of the fastest growing social media channels with over one billion active users. Why is Brand24 and Instagram analytics a match made in heaven? Let’s find out! 

a person holding a smartphone with Instagram app open

What Does Instagram Analytics Do

Let’s start with the basics and establish what kind of information Instagram analytics offers. The analytics section on Instagram is called Instagram Insights, and since Instagram is refocusing on business clients, Instagram analytics offers a lot of information helpful when you run your business.

Instagram Insights provides data that help you understand your audience, find engaging content, measure your social media reach and track the number of followers.

word Analytics written on a dark piece of paper with colourful crayons underneath it

As marketers, we love data as they help us develop marketing campaign tailored to our needs. We would be like babes in the woods without all the fancy metrics, unable to measure the results of our strategies and social media ROI.

Is Instagram Analytics Free

The answer is short and simple – yes, Instagram analytics is free. Instagram Insights are available for all business accounts and accounts that are active more than others on Instagram, so mainly big influencers with a massive following.

Why would you need an additional tool if Instagram offers robust and free analytics? To run a successful Instagram marketing campaign, you need more specific data that are not available via Instagram Insights.

The data collected by Brand24 will complement your Instagram analytics data and will help you develop even better-targeted campaigns. What exactly can you do with this powerful combination? Let’s find out!

How to Set Up a Project in Brand24

Before we get into the details of Instagram analytics, let’s sort out the basics when it comes to social media listening. First of all, you need to set up a project. In the project creation wizard enter the keywords you’d like to follow. Think about terms like:

  • the name of your company;
  • the name of a specific product or service;
  • keyword related to your industry;
  • your branded hashtag;

project creation wizard in Brand24 where you can enter keywords related to your business

I’ll discuss it further in this article, but if you want to measure hashtag performance on Instagram, it’s vital that you set up a separate project for each hashtag you use. It will make your life so much easier!

Brand24 starts at $49, and offers a 14-day free trial!

Instagram Analytics and Audience Insights

Instagram Insights offers demographic information about your audience. Brand24 offers complimentary data that will help you target your message even more precisely.

First of all, look at the sentiment analysis. According to Brandwatch, sentiment analysis is:

the process of analyzing online pieces of writing to determine the emotional tone they carry.

In layman’s terms, sentiment analysis determines the author’s attitude towards something. Brand24 distinguishes negative, positive, and neutral sentiment.

Why is sentiment analysis so important when it comes to Instagram analytics? Native Instagram Insights will give you information about who your audience is – their age, gender, profession, education and much more.

print screen of Brand24 dashboard showing mentions from Brand24

Brand24 will provide information about how your followers feel about your product or service. Wonder when it can be useful? There are some cases where sentiment analysis for Instagram proved to be valuable, and it includes:

  • reputation management
  • customer feedback
  • crises prevention

When it comes specifically to Instagram, sentiment analysis will give you information on how your content resonates with your audience. If the reaction is positive, you can reiterate the message and reinforce your position as Instagram leader.

If the return message from your followers is negative or neutral, it means that your content is not exactly what they’ve been looking for. That’s a sign you should restructure your strategy accordingly, which in the end might boost engagement.

Monitor the @Mentions of Your Brand

When I was running a business Instagram account, one of the most annoying features of Instagram was when I’d missed the @mention. I wanted to interact with the users who didn’t use our branded hashtag, but tag the whole account in the description under a photo. There’s no way to track these mentions; they simply disappear after some time.

Print Screen of Brand24 showing part of Instagram Analytics the @mentions for a certain profile

But thanks to Brand24 you will have everything nicely organised in one dashboard. That way you won’t miss any notification and be able to spot and respond to all the mentions.

Use Trending Hashtags

Hashtags have been popularised by Instagram, and now it’s hard to imagine a successful Instagram marketing campaign without the dedicated hashtag.

The question remains – which hashtags to choose to reach the widest audience? Instagram Insights won’t give you this information. That’s where Brand24 comes in handy.

When you log in to the panel, on the left side, you’ll find an Analysis tab. Apart from many fantastic Instagram metrics, which I’ll discuss later on, you’ll find there a Trending hashtags section.

Let’s see what’s there for you.

Instagram analytics part of Brand24 dashboard showing Trending hashtags section

Brand24 generates a list of 100 trending hashtags based on your predefined keywords. You can use the hashtags to boost your brand awareness and increase reach. Getting your photo on the Instagram Explore page can be a huge boost for your profile.

Measure Hashtag Efficiency

When we’re at trending hashtags, let’s take a look at monitoring hashtag performance. Measuring hashtag efficiency will tell you whether your campaign was successful, how many people it reached, what audiences were the most interested in it and how the hashtag spread across social media.

Brand24 measures hashtag efficiency and deliver a lot of useful metrics to help you understand your data even better. 

1. Volume of mentions

The dashboard in Brand24 will show you the number of mentions.

The volume of mentions indicates how many users have seen your hashtag. It will tell you how popular your hashtag, event, campaign or brand is.

If you keep track of it for an extended period, you’ll be able to spot seasonal increases and decreases in social media reach and prepare more targeted content for a specific time of year.

2. Social media reach

Social media reach is another Instagram metric you can track with Brand24.

Social media reach is an estimated number of Instagram users that might have seen your hashtagged content. Social media reach metrics will give you detailed info about who your audience really is and how your hashtag spread across social media.

3. Engagement

Many marketers claim that engagement is the most important metric you can track across social media. I don’t know whether it’s crucial for your social media activity, but they’re certainly on the right track.

Engagement metric will tell you how many people reacted to your Instagram posts – either by liking the photo or by leaving a comment. The more comments and likes your posts have, the more your audience identifies with your messaging.

Monitor Multiple Hashtags

You can easily search for one hashtag on Instagram. But if you want to browse through posts that include two or more hashtags, Instagram analytics is of no help.

In the Brand24 panel, you can use the Boolean search to include or exclude specific hashtag. It’s especially useful when you’re running a campaign and want to promote the second hashtag among your existing audience. Or if you want to differentiate one specific hashtag campaign associated with the Instagram influencer marketing campaign.

Simply type the hashtag in the box in the left upper corner in the Mentions tab and let Brand24 do the magic.

Analyse the Instagram Analytics of Your Competitors

This point is the real catch. With all the benefits Instagram Insights bring, you simply can’t take a peek into your competitors’ social media metrics. But you can do it with Brand24, and it’s completely legal and ethical.

Remember when in the beginning you created a project and entered all the keywords related to your company? Now it’s time to create a separate project just for your main competitor.

Knowing what your rivals are up to is an important part of your business strategy. You can stay ahead of the competition and reach and convert your targeted audience before them.

Instagram Analytics part of Brand24 showing the comparison between two projects

Inside Brand24 you can compare two projects and spot the difference right away. You can compare multiple projects and immediately see which one generated the most social media buzz, the sentiment around the mentions and social media platforms where most of the mentions come from.

The great news is that you can filter the mentions according to your needs. The filters include:

  • sentiment
  • location
  • number of interactions
  • source (Instagram, Facebook, etc.)
  • domain
  • author
  • date

Compare Different Social Media Channels

I’ve been talking about Instagram analytics in this post, but the truth is that with Brand24 you can measure the social media reach from other platforms, for instance, Twitter or Facebook fan pages.

Preparing separate marketing campaigns and measuring the results of these activities is quite an overwhelming task, especially if you don’t have the resources to hire an experienced social media manager.

print screen of Brand24 dashboard showing different social media channels you can monitor

By comparing your performance across different social media channels, you can choose the one that suits your brand the best. It’s not necessarily Instagram, but you won’t know it if you don’t compare your performance across many different channels. In Brand24 you get all the data in one dashboard.

Brand24 and Instagram Analytics – a Match Made in Heaven

By having all your social media metrics in one place, you get a clear overview of all your social media channels performance. That way you can asses all your marketing and PR activities and steer your strategies to maximise the benefits. Brand24 gives you more detailed and accurate data to drive traffic, increase social media and, ultimately, drive sales from social media.

Would you like to add anything to the list? Leave us a note on Facebook, Twitter or Instagram!

 

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