Nov 19, 2024
8 Key Customer Engagement Metrics You Should Track in 2025
Customer engagement can improve your sales by 66%! All you need to do is implement these eight customer engagement metrics.
Brand Image
Brand image is more than a logo that helps to identify your brand. It plays a crucial role in defining which companies can succeed or not. If you want to build a solid business plan you have to know how customers feel about your brand. Check out the blog posts to start identifying what people are thinking about you.
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Nov 14, 2024
The 8 Best Review Monitoring Tools for Your Business [2026]
Customers love to write online reviews, especially bad ones. Use the review monitoring tool - you won't miss any of them. Read this article to discover the best tools for it!
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Nov 8, 2024
Why You Should Include Customer Reviews on Your Website?
Customer reviews can boost your conversion rates and establish your brand position as an industry leader. Here's how to include customer reviews on your website!
Oct 16, 2024
Brand Repositioning: How to Redefine Your Company’s Image
Brand repositioning is a crucial part for some organizations that want to improve their image. Here are some of the best examples.
Oct 15, 2024
Online Press Monitoring for Beginners: Tips, Tools, and More
If you are struggling with keeping up with all the news commenting on your brand or product, this article is for you. Here's everything you need to know about media monitoring for press mentions.
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Mar 20, 2024
8 real life examples of good customer service in retail, from companies large and small
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