6 Most Important Customer Service KPIs
You need to set up definite goals to measure customer satisfaction successfully. In this article, you will find all the most important KPIs for customer service and how to evaluate them.
Category: Business Strategy
Business strategy is a key to the success of any brand. A well-planned strategy will allow you to survive among the competitors. Check out blog posts and learn how to prepare appropriate action plans.
Top 9 Business Intelligence Tools to Use in 2025
Business intelligence (BI) tools help to make better data-driven decisions. Which tool should you choose? Check the top 9!
Everything You Need to Know About Blog Monitoring
What is blog monitoring? How to monitor your blog? Which metrics are critical? In this article, we address all your questions about blog monitoring!
What is White Label Marketing and When to Use it?
You may have heard the term "white label marketing" before, but what does it actually mean?
22 Reasons Why Your SaaS Is Losing a Ton of Money (And How to Fix That)
Inspired by the growing popularity of SaaS (Software as a Service) companies, we’ve decided to take a closer look at buzz around this type of solutions (which comes pretty handy given that the biggest & most awaited SaaS event of the year, SaaStr Annual begins today). For the purpose of this analysis, we’ve examined mentions from the […]
