12 AVOIDABLE Business Social Media Fails, a.k.a. “The Dirty Dozen”
Social media fails can seriously hurt your business, but you CAN avoid them and protect your company! Make sure you're not making these 12 mistakes, a.k.a. THE DIRTY DOZEN.
5 Ways to Make A Bad Review Online Work For Your Business
Getting a bad review online is unavoidable. The key is to find it and take control of it before it’s shared and all your customers see it. Here’s how!
CASE STUDY: How Satoria Group Monitors Their Hotels in Social Media
Satoria Group uses social media monitoring to manage their online reputation and acquire customer leads. Learn more inside!
Customer Engagement Strategies, Pt 2: Show Your Brand Personality
Another strategy to boost customer engagement? Showing your brand personality. Build relationships by letting your customers get to know YOU.
Customer Engagement Strategies, Pt 1: User-Generated Content (Examples)
Customer engagement strategies are crucial for building customer relationships. When they feature user-generated content (examples), they do even more.