Articles

8 real life examples of good customer service in retail, from companies large and small

Our 8 favorite examples of good customer service in retail - see how these companies are increasing customer loyalty and decreasing churn with great service!

How to Maintain a Positive Business Reputation

Maintaining a positive business reputation affects business performance. Learn how to hone your reputation.

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Who Are Micro-Influencers & How to Find Them

Find out who are micro-influencers, why you need them and how to identify them for your business. There's an epic GIFOGRAPHIC inside from Shane Barker!

Why Is User Generated Content So Important? – 3 Real Brands Examples

User Generated Content has become one of the hottest social marketing trends now and a real driving force for growth and revenue. Here is all you need to know why.

8 Best Sprout Social Alternatives: Tried & Tested in 2026

Explore the best Sprout Social alternatives for 2026. Compare social listening tools, dashboards, pricing, and workflows for growing teams.

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