You do not have to be a natural-born writer to attract wide audience of readers who will be interested in your work. There are some tricks that help you create a viral content.
Testing all tools that are available on the market may take you to much time. This is why we prepared a list of tools that will help you grow your business in online environment. All of them are approved and recommended by Brand24.
Crisis is not the word that connotes positively and we all probably would rather give it a wide berth. However, it is better to bear in mind the fact that it can happen to every company and in advance prepare a strategy to avoid or, when it occurs, effectively fight it. We’ve already covered a topic of social media crisis management, but this time we invited a specialist in this field who will share her expertise.
We all know that Frank Underwood is not a person you should look up to in the majority of aspects of life, but he has some qualities that are really useful and valuable. Despite all his flaws, Frank has plenty of positive attributes, that you can actually follow. What is more, as a social media manager you can learn a lot from House of Cards’ main character. Of course, it is not about clawing your way to the top, but with some of Frank’s qualities you will take your social media management to the next level.
Customers find it much easier to post a status on Facebook or Twitter rather than try to reach an automated call center or wait ages for a response to a query sent via e-mail. Internet users demand an immediate solution for a problem. With Internet monitoring your customer service through social media will be much easier and more effective
“Success in social media is about two things; focus and authentic conversations. […] The content that answers a customer need and is created with a specific customer persona in mind often performs the best.”
It is hard to pick the valuable source for information about social media in the abundance of websites and blogs about it. We’ve checked and chosen a lucky 13, which you should follow and read.